Virtual Queue — Queue Without Crowding

Offer your customers a smooth, privacy‑first way to wait their turn. Issue digital tickets and keep them updated by SMS, WhatsApp, or Email — no lines, no stress.

Learn More Contact Sales

By ZEOUR LTD

Multi‑Channel Notifications

Reach customers via SMS, WhatsApp, or Email. Automated status updates keep them informed.

Self‑Service & Fewer Crowds

Customers join remotely, see their position, and arrive when called — reducing on‑site congestion.

Fast Setup

Go live in minutes. Configure services, messaging, and branding without complex onboarding.

Privacy‑First by Design

Minimal data, clear retention, and DSAR support via “Your Data”. GDPR‑ready.

Actionable Insights

Understand wait times, demand patterns, and channel performance to optimize operations.

Trusted Delivery

SMS via GatewayAPI, WhatsApp via Green‑API, Email via your preferred SMTP.

How it works

1. Choose a service
2. Enter contact details
3. Receive ticket + updates
4. Arrive when called

Why businesses choose Virtual Queue

Reduce walk‑ins and crowded waiting areas
Improve customer experience and show‑up rates
Flexible channels: SMS, WhatsApp, Email
Brandable messages and configurable policies
Clear privacy controls and data retention

Privacy & Compliance

We collect only what’s needed to deliver tickets and notifications. Retention windows are configurable per service, DSARs are supported via “Your Data”, and we provide clear Terms and a Privacy Policy for transparency.

Read our Privacy Policy

Quick product tour

1) Configure your service

Set name, time window, capacity, and channels (SMS, WhatsApp, Email). Brand the messages and fine‑tune policies.

2) Customers join

They enter a phone or email, accept the terms, and receive a digital ticket with live status updates.

3) Manage & notify

Track the queue, call the next customer, and send automated reminders so people arrive when it’s their turn.

FAQ

Do customers need to install an app?

No. Virtual Queue runs in the browser and works with SMS, WhatsApp, or Email — nothing to install.

How are notifications delivered?

We send updates via your enabled channels. Customers receive ticket confirmation and follow‑ups when it’s nearly their turn.

What do I need to get started?

Get in touch and we’ll help you set up services, choose channels, and go live quickly.

How is personal data handled?

We collect minimal data for ticketing and notifications, honor retention windows, and provide a “Your Data” page for requests.

Is it GDPR‑ready?

Yes. Privacy is built in. See our Privacy Policy for details and contact us for DPAs as needed.

Contact Sales

Other products by ZEOUR

Queue Management System

Manage on‑site queues with analytics and scheduling.

Virtual Queue Management System

Join remotely and get notified via SMS, WhatsApp, Email.

Digital Self‑Service Kiosk

Self‑service transactions and info access for walk‑ins.

Digital Customer Experience

Personalized, omnichannel experiences powered by insights.

Online Appointment System

Bookings with confirmations, reminders, and brandable flows.

Visitor Management System

Secure check‑ins, logs, and real‑time tracking.

Digital Transformation Consultation

Roadmaps and strategies aligned to your goals.

Enterprise Development

Custom software, integrations, and ongoing support.

Visit zeour.co.uk